Symantec End-of-Life, End-of-Availability and End-of-Support Announcement

Please be informed that Symantec Corporation announces the End of Availability (EOA), End of Life (EOL), and End of Standard Support (EOSS) for Symantec AntiVirus 10.X and Symantec Client Security 3.X. This post details the key dates that are of importance to you.

End of Life: As of January 4, 2010, Symantec Corporation will begin to End of Life (“EOL”) the product(s) identified in this notification, including any Maintenance Packs and/or patches for each version, in all released languages.

End of Availability: End of Availability will be January 4, 2011. At this time no additional product licenses will be available for purchase.

Standard Support: Provided the customer maintains a current maintenance contract for the products, Symantec will provide Standard Support for issues at all severity levels until July 4, 2012.

End of Support Life: As of July 4, 2012, Symantec will cease providing any and all levels of Standard Support for all versions of Symantec AntiVirus 10.X and Symantec Client Security 3.X.

Symantec Product Version End of Life Clock Begins End of Standard Support End of Support Life
Symantec AntiVirus 10.x January 4, 2010 July 4, 2012 July 4, 2012
Symantec Client Security 3.x January 4, 2010 July 4, 2012 July 4, 2012

* The End of Standard Support will also be the End of Support Life for the products identified in this notification. Partial Support will not be made available for Symantec AntiVirus 10.X or Symantec Client Security 3.X.

Additional resources

For more information regarding Content Updates or the services provided in Standard Support or Partial Support, please refer to the Symantec Enterprise Technical Support Policy at the link below or contact your Symantec Account Manager:

http://pacificlanworks.com/contact-us

To receive timely notification on updates and the support lifecycle for your Symantec product, please sign up at the following link to receive Symantec Technical Support News Bulletins:

http://www.symantec.com/enterprise/support/news_bulletins/

We also recommend that you periodically check Symantec’s website for End of Life and End of Support Life information for your specific Licensed Software:

http://www.symantec.com/business/support/all_products.jsp

How to get more information

We are committed to helping our customers achieve success with their Symantec solutions. If you have any questions regarding this notice, please contact us.

Thank you for using Symantec products and services.

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